privaCy  poliCy

Effective Date: March 16, 2026

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At SACANTICS APPAREL & GOODS (“we,” “our,” “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding your personal data when you interact with our website [insert website URL], make purchases, or communicate with us online, by email, or via social media.

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1. Information We Collect

We only collect information that is necessary to provide our services and improve your experience. This may include:

• Name

• Email address

• Shipping and billing addresses

• Phone number

• IP address

• Purchase history and order details

• Records of customer service interactions

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We collect this information when you voluntarily provide it, such as when placing an order, registering an account, signing up for newsletters, or contacting us.

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The legal basis for processing your data includes:

• Consent – where you have explicitly agreed to provide your information

• Contract performance – to process orders and deliver products

• Legitimate interests – to improve our website, services, and customer experience

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We do not store or share your personal information outside of the parties described below unless required by law or with your consent.

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2. How We Use Your Information

We use your information to:

• Process orders, payments, and refunds

• Respond to enquiries, suggestions, and complaints

• Personalise your shopping experience and provide product recommendations

• Conduct statistical analysis and obtain feedback on our products and services

• Maintain website security and prevent fraud

• Communicate marketing offers, updates, or promotions (only with your consent)

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Third-party service providers may process information on our behalf, including:

• Wix – website hosting and ecommerce functionality

• Stripe / PayPal / – online payment processing

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3. Sharing Your Information

We may share your information in the following circumstances:

• With third-party service providers to operate our website, process payments, or deliver orders

• To comply with legal obligations or regulatory requirements

• To protect our legal rights, including fraud prevention

• In anonymised or aggregated form for analysis or research

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We require that any third-party service providers safeguard your information and use it only for the purposes we specify.

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4. Marketing Communications

We may send marketing emails about products, promotions, or services, but only if you have given your consent. You can manage your marketing preferences at any time by:

• Clicking “unsubscribe” in marketing emails

• Contacting us via email at sacantics@gmail.com

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5. Your Rights

Under UK data protection law, you have the following rights:

1. Right to Access – You can request a copy of the personal data we hold about you (Subject Access Request).

2. Right to Correct – You may ask us to update inaccurate or incomplete information.

3. Right to Delete / Restrict Processing – You may request deletion of your personal information or limit how we process it, where legally permissible.

4. Right to Object – You can object to processing of your data for marketing or legitimate interest purposes.

To exercise any of these rights, contact us at sacantics@gmail.com. You can also raise complaints with the UK Information Commissioner’s Office (ICO) at https://ico.org.uk.

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6. How Long We Keep Your Information

We retain personal information only as long as necessary to provide our services and comply with legal obligations. Typically, we retain data for:

• Customer records and orders: up to 2 years after your last interaction, unless consented marketing communications continue

• Marketing communications: until you unsubscribe or withdraw consent

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7. Reviews and Social Media

If you share content or reviews via social media (e.g., Facebook, Instagram), your information may be visible to that platform and its users. It is your responsibility to manage your social media privacy settings.

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8. Security of Your Information

We implement appropriate technical and organisational measures to protect your data, including:

• Limiting physical and digital access to personal data

• Using encryption, anonymisation, and secure storage practices

• Advising customers not to share passwords or sensitive account information via email

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While we strive to protect your data, no system is completely secure.

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9. Cookies

We use cookies to improve your experience on our website. For details, please see our Cookie Policy.

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10. Contact Us

For questions, complaints, or to exercise your data rights, contact us:

SACANTICS APPAREL & GOODS
Email: sacantics@gmail.com
 

Thank you for reading our Privacy Policy.